Privacy Policy
How LithiumWeb Online Services LLP collects, uses, stores and protects customer and website visitor information.
1. Who we are
This policy is issued by LithiumWeb Online Services LLP (LLPIN AAA-9403, GSTIN 09AMEPG5282E1Z4), Prayagraj, Uttar Pradesh, India, which operates lithiumweb.com and the Hostimizer hosting brand.
2. Information we collect
Contact-form details (name, email, optional phone number and message); account, billing and order details needed to provide hosting, server, development and SEO services; support correspondence; and domain names entered in the domain search box.
3. Payment and transaction information
Online payments are processed by Razorpay. We do not receive or store full card numbers, CVV codes or banking passwords. We keep invoice records, amounts, dates and transaction references needed for accounting, tax and fraud-prevention purposes.
4. How we use information
To answer enquiries, set up and support services, issue invoices, prevent fraud and abuse, meet legal and tax obligations, and improve the website. We do not sell personal data.
Website visitor analytics
Lovable collects visitor analytics for us. It uses no cookies, stores nothing on the visitor’s device, does not keep IP addresses and does not identify visitors. With the website’s current settings and no consent banner connected, page visits, time on page, page speed, errors and clicks are recorded for every visitor. Analytics also records where visitors came from, their country, browser, operating system and device type. Clicks are identified by their position on the page, not by button text. Detailed analytics data is kept for 90 days and daily summaries for a year. Lovable’s privacy policy explains how it handles this data.
Lovable’s privacy policyContact messages, sign-in and external services
The website separately records page paths and visit timestamps in its Lovable Cloud backend for the administrator’s visit statistics. Contact forms store the name, email, optional phone number and message in Lovable Cloud, where administrators can read and reply to them; notification emails can send those details to the configured administrator through the email service. Administrator sign-in uses Google through Lovable, and the administrator’s session and editing preference may be stored in the browser. Google Fonts receives requests when fonts load. WhatsApp and external client-area, ordering, government verification and company-profile services receive information when you visit or contact them and apply their own policies. Domain searches send the requested domain to a domain registration-data service to check availability. For retention or data-handling enquiries about contact messages or administrator data, contact legal@hostimizer.com.
5. Cookies
The public website does not use advertising cookies. Visitor analytics uses no cookies. Administrator sign-in stores a session in the administrator’s browser only.
6. Third-party service providers
We share information only as needed with providers that help us operate: Lovable (website hosting, backend and analytics), Razorpay (payments), our email delivery service, Google (administrator sign-in and fonts), WhatsApp (if you choose to message us) and domain registration-data services. Each applies its own privacy policy.
7. Data retention and deletion
Contact messages are kept until they are no longer needed to respond or follow up. Account, invoice and transaction records are kept for as long as Indian tax and legal rules require. You may ask us to delete information we are not legally required to keep.
8. Your privacy rights
You may ask to access, correct, update or delete your personal data, withdraw consent where processing relies on it, or raise a complaint. These rights apply in line with Indian law, including the Digital Personal Data Protection Act, 2023, as applicable.
9. Security
Access to stored messages and site data is limited to authorised administrators. No method of storage or transmission is completely secure, so never send passwords or full card details by email or chat.
10. Privacy contact
Email legal@hostimizer.com or call +91 96700 44555. Address: DI 212, Kalindipuram, Rajrooppur, Prayagraj, Uttar Pradesh 211011, India. We may update this policy; the effective date at the top of this page shows the current version.